Prev post
Manage Stress at Work
Learn how to thrive in busy workplace environments and unlock your ability to handle workplace stress with confidence and create a resilient, supportive environment for yourself and your team.
COURSES
Communicate with Influence
Strong communication skills are vital for fostering collaboration, building relationships, and handling challenging situations in the workplace.
- Duration
- 3 hours
- Location
- In-person and Online
- Investment
- $250 TCCI member and $375 non-member
Whether you're working as part of a team, dealing with clients, or leading a group, Communicate with Influence is designed to help you communicate with professionalism and confidence.
What You'll Learn:
- Master active listening to build stronger connections.
- Navigate and resolve conflicts effectively.
- Use body language to reinforce your message.
- Handle difficult conversations and challenging client interactions.
- Apply professional telephone techniques to improve customer service.
- Develop your own personal communication action plan
Why This Course is for You:
This course is perfect for anyone who wants to...
- Build confidence in team and client interactions.
- Gain practical tools to resolve conflict and negotiate solutions.
- Strengthen relationships with customers, colleagues, and stakeholders
Whether you’re a team member looking to improve collaboration or a leader seeking to inspire your team, Communicate with Influence will leave you with actionable skills to communicate with impact.
