Delivery Information

  • Duration: 2 hours

More Information

Contact training@tcci.com.au to discuss customised, on site or online delivery options.

COURSE CONTENT

The ability to communicate clearly and concisely is critical for business to operate efficiently. This course aims to assist participants in writing clear and concise business correspondence. This includes: 

  • Email etiquette, wording and attachments 
  • Formatting letters 
  • Taking messages 
  • Report formatting and ensuring relevant content 
  • PowerPoint presentation layout, graphics, content and use during presentations 
  • Develop engaging and informative content for presentations 

 


LEARNING OUTCOMES 

  • Understand principles of professional business writing
  • Improved confidence in preparing and presenting business documents
  • A Personal Action Plan


WHO SHOULD ATTEND?

This course is suitable for any employee required to undertake written communication as part of their job role that may require support to communicate effectively in writing. 

This course is also suitable for those who need to prepare and/or deliver presentations.