Mates to Manager Program

Duration: 5 x 2 to 3 hour sessions
Location: Online
Investment: $1250 TCCI member and $1750 non-member


Are you leading the team you once worked alongside? 

Have you found yourself in a leadership role without formal training?

Mates to Manager is designed for those who’ve stepped into leadership and want to succeed with confidence.

This interactive, hands-on program is perfect for new leaders or those who’ve “fallen into” management without preparation.

With a maximum of 5 participants per group, you’ll benefit from personalised guidance, shared experiences, and real-world application between sessions.

Over five dynamic half-day workshops, you’ll build essential leadership skills to:

  • Communicate with influence: Learn to articulate your ideas clearly, inspire your team, and foster collaboration.
  • Manage and motivate: Discover techniques to engage your team and get the best out of each individual.
  • Create a positive workplace: Cultivate a healthy, productive environment where people thrive.
  • Address problem employees effectively: Tackle challenging behaviours with confidence and fairness.
  • Manage stress at work: Prioritise well-being—for yourself and your team—while handling workplace pressures.

This program goes beyond theory. You’ll be supported to implement your learnings in your role and see immediate impact. Whether you're navigating relationships with former peers, managing performance, or building confidence in your leadership style, Mates to Manager provides the tools, strategies, and support to help you thrive.

Take the next step in your leadership journey with Mates to Manager—where teamwork meets leadership.

Download a copy of our flier.

View our training calendar.

Complete an expression of interest to tailor this training for your workplace.

INCLUDED IN THE MATES TO MANAGER PROGRAM:

Session 1: 
In this session you’ll learn how to communicate with clarity and professionalism, manage challenging interactions, and use body language effectively. Discover tools to resolve conflicts, master active listening, and handle difficult conversations with confidence.

Session 2: 
You'll learn how to communicate with clarity and purpose, deliver feedback that drives improvement, and adapt your leadership style to suit any situation. Discover how to overcome communication barriers, support a learning-focused environment, and bring out the best in every individual on your team.

Session 3: 
You’ll learn how to identify and address behaviours that could lead to bullying, harassment, or discrimination, and how to support diversity and inclusion. Participants will also learn how to recognise psychosocial hazards and contribute to a mentally healthy workplace..

Session 4: 
You’ll learn how to communicate expectations clearly, address performance gaps effectively, and conduct productive performance discussions. With strategies for providing meaningful feedback and developing tailored performance plans, you'll gain the tools to turn difficult conversations into pathways for improvement and success.

Session 5: 
You’ll learn how to identify and manage the causes of workplace stress, communicate with empathy and support others effectively. With practical questioning techniques to uncover challenges, deliver constructive feedback, and actionable strategies to enhance resilience for yourself and your team.