Duration: 3 hours
Location: In-person and Online
Investment: $250 TCCI member and $375 non-member

Strong communication skills are vital for fostering collaboration, building relationships, and handling challenging situations in the workplace. 

Whether you're working as part of a team, dealing with clients, or leading a group, Communicate with Influence is designed to help you communicate with professionalism and confidence.

What You'll Learn:

• Master active listening to build stronger connections.
• Navigate and resolve conflicts effectively.
• Use body language to reinforce your message.
• Handle difficult conversations and challenging client interactions.
• Apply professional telephone techniques to improve customer service.
• Develop your own personal communication action plan 

Why This Course is for You: 
 This course is perfect for anyone who wants to...

• Build confidence in team and client interactions.
• Gain practical tools to resolve conflict and negotiate solutions.
• Strengthen relationships with customers, colleagues, and stakeholders

Whether you’re a team member looking to improve collaboration or a leader seeking to inspire your team, Communicate with Influence will leave you with actionable skills to communicate with impact.

Download a copy of our flier.

View our training calendar.

Complete an expression of interest to tailor this training for your workplace.