Delivery Information

  • Duration: 2 hours
  • Locations: Calender Course - Hobart and Launceston
  • Contact training@tcci.com.au to discuss customised, on site or online delivery options.

Investment

  • $175 TCCI member
  • $260 non-member

COURSE CONTENT

One of our most popular workshops, this workshop focuses on fundamental information for effective and professional communication. Participants will develop a strong understanding of how effective communication can potentially avoid conflict situations.

The workshop will also cover:

  • Communication Styles
  • Active listening and using your voice effectively 
  • Communication tips and techniques
  • Body language do’s and don’ts


WHO SHOULD ATTEND?

This course is suitable for any employee who is required to work as part of a team and for those employees who are regularly dealing with clients and customers.